Returns & Exchanges
Right of withdrawal
For purchases made at a distance, you may cancel within 7 days of receipt, as provided in article 49 of the Brazilian Consumer Defence Code.
Exchanges
Items may be exchanged within 30 days, unused and with the original packaging or tags.
Defective products
Products with manufacturing defects will be repaired, replaced or refunded as required by law.
Personalised items
Approved refunds are processed using the original payment method.
How to request
Email [email protected] with your order details.